Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.6/5 3,170 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,170 reviews

TripAdvisor Rating  4.5/5  7,626 reviews

Certificate of excellence 2023

Great Stay downtown

TripAdvisor rating 5.0/5

Emmanuel L TripAdvisor review

Second time for me - Spacious bedroom, great location downtown, housekeeping amazing, super pro especially Bikram looking after the guests very well. Thank you!

Dear Valued Guest, Thank you for choosing to stay with us again! We're delighted to hear that you had another enjoyable experience at our hotel. It's wonderful to know that you found your spacious bedroom comfortable and enjoyed our great downtown location. We're thrilled that you were impressed with our housekeeping team and found them amazing. Bikram will be delighted to hear your kind words about his exceptional service in looking after our guests. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back for another fantastic stay in the future! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Excelent hotel

TripAdvisor rating 5.0/5

paulamE1819GY Families - TripAdvisor review

We loved our stay! wonderful hotel. Excellent room with a view of Burj Kalifa. Easy access to the metro and Dubai Mall. Super attentive and helpful staff, especially Nekeen who made our stay even more enjoyable. very complete breakfast. very good gym.

Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you loved your stay and found our hotel to be excellent. It's fantastic that you enjoyed the room with a view of Burj Khalifa and found the location convenient with easy access to the metro and Dubai Mall. We're delighted that our team, provided attentive and helpful service, making your stay even more enjoyable. We're also glad to hear that you enjoyed the very complete breakfast and found our gym to be very good. Thank you again for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Best hotel for first time visit to Dubai

TripAdvisor rating 5.0/5

10snowey TripAdvisor review

Recently back from our trip to Dubai and stayed at this lovely hotel, staff are very welcoming and attentive to all your needs, arrived in the morning and Danel told us that our room was ready so was able to check in straight away, we had booked a luxury twin room which was very large and a great sized bathroom with a walk in shower and stand alone bath, with a view of the Burj Khalifa. Great choice of breakfast, also had a meal at one of the restaurants in the hotel Wakame food very nice. The pool area with loungers are a great way to relax, where you can order food and drink and served by the staff where nothing is too much trouble Would definitely recommend, as in a good location for the Dubai Mall

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your recent stay at our hotel. It's fantastic to hear that our 'Heartists', particularly Danel, provided you with a warm welcome and ensured a smooth check-in process. We're also pleased to know that you found your luxury twin room spacious and comfortable, with stunning views of the Burj Khalifa. We're thrilled that you enjoyed the breakfast selection and had a pleasant dining experience at Wakame. It's great to hear that you were able to unwind and relax at our pool area, and that our team provided attentive service throughout your stay. Thank you for recommending us, and we look forward to welcoming you back on your next visit to Dubai. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Good stay not bad

Customer review rating 3.5/5

Diba A. Families - Confirmed reviews ALL

Please Chanel from the hotel to the Dubai Mall Bellerin

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Miss to your workers

TripAdvisor rating 5.0/5

mohammad2000 TripAdvisor review

I want to thank the best gay from Egypt and mr. Mustafa,Mr soliman ,mr. alaa , miss Danel . Really they very good and helpful.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel and that all the aforementioned 'Heartists' are very helpful and professional. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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Other web-users rate our hotel

  • 1,710 reviews 9.6/10 Location
  • 2,052 reviews 8.7/10 Room
  • 3,229 reviews 9.3/10 Service
  • 32 reviews 4.6/10 WiFi
  • 1,005 reviews 9.4/10 Breakfast
  • 870 reviews 8.2/10 Comfort
  • 670 reviews 9.1/10 Cleanliness
  • 620 reviews 9.1/10 Vibe

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