SNCB/NMBS: Timetable & tickets

1.6
7.88K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Almost a million travellers use the SNCB app every month. The official SNCB app gives you an overview of how you can easily and quickly plan your train journeys in Belgium.

Follow the timetable in real time, calculate your route or buy your train ticket, ... Take advantage of all kinds of possibilities to travel easily anywhere in Belgium.

ROUTEPLANNER

‱ Calculate your route from door to door with the multimodal planner
‱ Save your favourite routes and save time for your next trips
‱ Activate geolocation and make it even easier and more accurate

TRAIN TICKETS

‱ Save time: buy your train tickets and Multi via the app
‱ Pay your ticket safely via Bancontact, Visa, MasterCard, American Express, Belfius, KBC, ING or Paypal and save your payment details.
‱ Save and consult your tickets quickly

REAL TIME TIMETABLE

‱ Consult real time timetable
‱ Receive departure/arrival times of bus, tram or metro to complete your journey
‱ Tune your travel time to the planned occupancy rate

NOTIFICATIONS AND TRAFFIC INFORMATION

‱ Receive warnings in case of changes to your train (track change, delayed traffic, ...).
‱ Stay informed in real time of any disturbances during your journey (work, interruptions, ...)
‱ Receive our latest offers and promotions directly on your phone
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
7.68K reviews
Tyler Norbury
August 4, 2021
Creating an account doesn't work from within the app. First time I created an account on my phone, clicked the confirmation email (I clicked it on my computer), then tried to login on my computer. Says "wrong password", so I reset my password and try to login again, this time it says "A technical error has occurred. Please try to log in again". No matter how many times I login, it still says that... What I ended up having to do was creating a second account all from my computer for it to finally work! Given I think this might be an error on the server-side or something, but this needs to be addressed ASAP. Another issue I found was that on the new purchase screen if you type too quickly in the departure text field the app will crash to a gray screen. Overall a frustrating experience and it makes me worried that the app will stop working when I need it to :(
7 people found this review helpful
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John Perez
November 20, 2021
I used to be able to purchase tickets with relative ease until about 2-3 months ago. There has been a serious of bugs that have rendered the app practically unusable and is even likely deterring passengers from using Belgian trains. Issues ranging from involuntary user log-out to an inability to search train schedules has rendered this app complete garbage. Will avoid using SNCB train at all cost until fixed.
1 person found this review helpful
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Jakub Wtorek
April 18, 2024
It is useful when it works. But it happens too often that the app bugs and it takes up to 20 minutes to buy a ticket. Also when you are outside network coverage the app logs off and you lose the access to the tickets that you bought... Or it logs you out and you don't have access to your tickets.
3 people found this review helpful
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SNCB / NMBS
April 30, 2024
Hello Jakub, sorry for this. In the next version of the app, you shouldn't be logged out anymore even if you have a bad or no connection. Kind regards.^Y

What's new

New version of the app!

✹ Improved: real-time data updates for your favorite routes now always visible.
🆕 New feature: you can now ask for a Flexabo refund within the app.
🐞 Bug Fixes: Various minor fixes for enhanced performance.

Thank you for choosing the SNCB mobile app!