Sofitel Algiers Hamma Garden 5 stars

Customer review rating (ALL Rating) 4.3/5 1,228 reviews

Sofitel Algiers Hamma Garden - Image 1
Sofitel Algiers Hamma Garden - Image 2
Sofitel Algiers Hamma Garden - Image 3
Sofitel Algiers Hamma Garden - Image 4
172 rue Hassiba Benbouali, ALGIERS, ALGERIA, 16015 ALGIERS, Algeria

Description

Hotel extras

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Our accommodation(s)

Hotel location

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Algeria

GPS:36.750885, 3.072301

Telephone
Fax +213 21 67 31 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,228 reviews

TripAdvisor Rating  4.5/5  2,043 reviews

Certificate of excellence 2024

Not a good view

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Disappointed, asked for a room view on Hamma garden, was told that yes I would have ands actually I have a wall in front of and just see top of trees. Room 553. Very sorry about that

Dear Mr. B., We sincerely apologize for the disappointment you experienced during your stay with us. It's regrettable to hear that the room view did not meet your expectations, especially after being assured of a view of the Hamma garden. We understand how important a room with a pleasant view is for our guests, and we are truly sorry for any inconvenience caused by the view of the wall instead. Your feedback regarding room 553 will be addressed with our team to ensure that similar issues are avoided in the future. We appreciate you bringing this matter to our attention, and we hope to have the opportunity to make it up to you on a future visit. Kind Regards, Malissa HAMANE Guest Experience

Friendly employees

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

It was an overall positive experience. Its just visible that the hotel is old and could do with some renovations here and there

Dear Mrs. J., Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay and that our friendly staff contributed to making your visit enjoyable. We appreciate your constructive comments about the condition of the hotel. Your feedback is invaluable as we continually strive to enhance our guests' experiences. Rest assured, we are always looking for ways to improve, and your input will be considered as we plan for future renovations. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Kind Regards, Malissa HAMANE Guest Experience

Generally satisfactory

Customer review rating 3.5/5

Konstantinos S. Business - Confirmed reviews ALL

I had to pay in cash in Euro but the receipt was given in DZD. There was no evidence of the exchange rate you used which is much worse than the official exchange rate and I have difficulty to prove to my company the exchange rate (since this was a business trip) used.

Dear Mr S., Dear guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that your overall experience was satisfactory. We apologize for any inconvenience caused regarding the payment and the currency exchange. Your comments regarding the lack of evidence of the exchange rate used are duly noted, and we understand the importance of clarity, especially for business travelers like yourself. Rest assured, we will review our procedures to ensure that such situations are avoided in the future. We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Malissa HAMANE Guest Experience

Satisfied

Customer review rating 4.0/5

C. Y. Business - Confirmed reviews ALL

I have satisfied

Dear Sir, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel Sofitel Algiers Hamma Garden and are delighted to read that we were able to match your holiday expectations. Thank you for bringing this to our attention. We will review our price policy in light of current market conditions to ensure that we are offering competitive pricing. Your satisfaction is important to us, and we appreciate your feedback. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Abir BOUAOUD Guest Experience

Great reception quick check in

Customer review rating 5.0/5

S. Business - Confirmed reviews ALL

It was good short stay thanks Mr Hakim who made it great experience

Dear Mr. S., First and foremost we would like to thank you for the praising review you shared following your recent visit to our Hotel Sofitel Algiers and are delighted to read that we were able to match your expectations. I'm delighted to hear that Mr. Hakim was able to make your experience a great one. We strive to provide exceptional service to all our guests, and it's always rewarding to receive positive feedback. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Abir BOUAOUD Guest Experience

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Other web-users rate our hotel

  • 460 reviews 9.5/10 Location
  • 670 reviews 7.6/10 Room
  • 1,512 reviews 9.1/10 Service
  • 20 reviews 5.8/10 WiFi
  • 286 reviews 7.4/10 Cleanliness
  • 267 reviews 8.2/10 Amenities
  • 185 reviews 9.1/10 Breakfast
  • 103 reviews 9.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.