Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 913 reviews

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Sofitel Saigon Plaza - Image 1
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Sofitel Saigon Plaza - Image 4
17 Le Duan, District 1, Ho Chi Minh City, Vietnam, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Telephone
Fax +84 28 3824 1666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  913 reviews

TripAdvisor Rating  4.5/5  3,394 reviews

Certificate of excellence 2024

Excellent service

TripAdvisor rating 5.0/5

Wendy H TripAdvisor review

I would like to highly praise the excellent customer service provided Lynne this evening, had it not been for her kindness and sensitivity I would’ve left and found alternative accommodation; I would like to award her a ⭐️⭐️⭐️⭐️⭐️ recommendation! Thankyou for excellent customer service.

Wow, wow, wow

TripAdvisor rating 5.0/5

Robyn M TripAdvisor review

The hotel treated us like royalty and i cant wait to go back! From the first minute to the last as we left the car at the airport, everything was amazing. Staff are very friendly and welcoming and the hotel is kept in immaculate condition. Please read other reviews for different departments in the next few days.

A WONDERFUL VISIT AGAIN THE BEST BY FAR

TripAdvisor rating 5.0/5

obancas TripAdvisor review

we have always enjoyed our previous visits with xmas visits and Anniversaries going back almost 6 or so years prior to Covid. Well all I can say it simply just got better if i could ask for a perfect holiday we just had it.The hotel was always over 95% full during our visit. It was our 50th anniversary for us believe me the team went overboard for us The breakdown 1. Concierge . This is a well lead professional team led by a man that has been at Sofitel for many years nothing is too much trouble just ask even they seemed to know what you need. 2. Reception. The group of people have to deal with let's say some very good people but then some that I would throw out the door as it does not take much to be polite.Great job 3. The club. to gain access you have to book a club room or hold a platinum or Diamond Accor Plus card( I strongly recommend joining sure it costs a few $ but you get it back in spades) The group of young men & women cannot do enough for you , the way you ae greeted with warmth Ok we are visit a lot but that aside the way EVERYBODY is liked after just 100% the young manager got knocked off his bike so I hope he is OK 4.Mezz . This is the main restaurant for breakfast and lunch. The Sous Chef who has been at the Sofitel for many years went out of his way for us , always looking for different ideas. The array of food is brilliant my wife loves PHO which I well dislike (sorry hate).The place serves hundreds and to the manager and team many many thanks you help make it special.try the grilled oysters with cheese.Also many thanks for the extra kilos on me. They had lots of large groups during our 14 days no problems it simply works so well At night it transforms into KOTO which is a group helping some young people get afoot hold into the industry they are just so good 5. No 17 Bistro this place would stand its ground against our Best in Melbourne(which is the food capital of Australia) The food presentation the quality and the portion is great none of the 50grams of protein on a 400 ml plate so you have to grab a hamburger on the way home , with a must try the mashed potatoes that have a little kick to them. The team are extremely attentive without being too much.I think these guys are so good if its season its ready. The group are just so good 6. The Pool. Now we spent a number of hours around in it . The team at the pool are perfect some of the best cocktails I have even had made by a young bloke who looks like a body builder but the kindest sole you could ever meet. I have been on a no wine , beer and spirits due some health issues an the hotel got in some wines and beers that had zero alcohol , I did get approval to have a couple of normal drinks but the stuff they supplied was really good even in the Bar in the room. 7. on all our visits we have stayed in the same room at our request which my wife thinks should be renamed the "our name"suite. The housekeeping staff even with me being messy fantasticThank You. 8.The Boudoir bar This bar is just to the right of the entrance Lilly who is new to the hotel is a wonderful host the young bartenders knowledge of gin is simply outstanding . Lastly the GM and THE AGM thanks thanks thanks,WHAT A TEAM WISH YOU GUYS COULD COME TO MELBOURNE TO FIX SOFITEL COLLINS STREET I as you may have noticed not used any names, but I have to single out two Sofitel people one who spent a lot of time with us being with "Anna" the other when A was off IVY Along with the team you two made it so special in fact "A" is almost family. We are came up for our 50th wedding along with my niece who just came for the weekend. You made this milestone so good. THANKS ANDREW & ROBYN (ROB)

Dear Andrew and Robyn, Bonjour and greetings from Sofitel Saigon Plaza. Thank you immensely for sharing your heartwarming experience with us! We're truly delighted to have been a part of your 50th anniversary celebration and to have made it a memorable one. Your detailed breakdown of your stay warms our hearts and motivates us to continue delivering exceptional service. It's wonderful to hear such praise for our dedicated team members across various departments. From the concierge to the reception, club, dining venues, pool, and beyond, it's evident that their commitment to excellence left a lasting impression on you. We'll make sure to pass on your appreciation to each individual mentioned, including Anna and Ivy, who went above and beyond to ensure your comfort and satisfaction. Your loyalty and continued support mean the world to us, and we're honored to have hosted you over the years, especially for such special occasions. We're thrilled to have contributed to your milestone celebration and hope to have the pleasure of welcoming you back for many more cherished moments. Sincerely, Mario Mendis General Manager

Great hotel in HCM

TripAdvisor rating 5.0/5

Jinsuk S TripAdvisor review

I stayed one night in Sofitel Saigon with my husband. In fact, I decided to travel to Ho Chi Minh City because my friend recommended Sofitel Saigon. I had expectations, but I checked in without expecting much because satisfaction may vary from person to person. However, the pleasant experience began with the check-in. Ms. Buu's kindness in helping me check-in was not a lie, but I could feel that she was treating the guest with her warm heart. Although it may be a basic task, customers can see how the service provider responds with the speaker's smile, speech tone, and communication. * Thanks Buu :) After the pleasant check-in, I realized the reputation of Sofitel Saigon Plaza because the nice and clean room and the restaurant staff in the hotel were all so kind. 1. Breakfast 2. Boudoir Lounge : Desert & Coffee 3. Pool bar : Food & Beer I ate the three things above, and all the chefs here are really good at cooking. Thumbs up!! I thought I should come back here to eat!!! Plus the atmosphere with lovely staffs made me feel I am in heaven :) Perfect hotel in HCM and I'll definitely come back to stay !

Dear Ashley S, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your wonderful feedback! We're thrilled to hear you and your husband enjoyed your stay at Sofitel Saigon Plaza. It's fantastic that Ms. Buu's warm and kind service made your check-in experience memorable. We're also delighted that you appreciated our clean rooms, excellent breakfast, Boudoir Lounge, and the pool bar. Your compliments on our chefs and staff truly warm our hearts. We look forward to welcoming you back for another heavenly stay! Sincerely, Mario Mendis General Manager

Lovely dinner

TripAdvisor rating 5.0/5

936khanht TripAdvisor review

We had a wonderful dinner at Le 17 Bistro. Foods were excellent and the service was super friendly. Definately recommend friends and families to visit. We started with the freshest scallop along with yummy burrata salad, follow by well executed mains of cod fish, duck and the best wagyu steak ever. All wrap up with sweet and taggy mango cake.

Dear 936khanht, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your delightful dining experience at Le 17 Bistro! We're thrilled to hear that you enjoyed the excellent food and friendly service. Your compliments on the food are greatly appreciated. We’re glad that each dish met your expectations. We look forward to welcoming your friends and family for a similarly wonderful experience. Sincerely, Mario Mendis General Manager

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Other web-users rate our hotel

  • 358 reviews 9.3/10 Location
  • 568 reviews 7.5/10 Room
  • 885 reviews 9.3/10 Service
  • 15 reviews 7.5/10 WiFi
  • 326 reviews 9.3/10 Breakfast
  • 261 reviews 7.6/10 Amenities
  • 252 reviews 7.4/10 Vibe
  • 146 reviews 8.2/10 Cleanliness

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