Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 912 reviews

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Sofitel Saigon Plaza - Image 1
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Sofitel Saigon Plaza - Image 4
17 Le Duan, District 1, Ho Chi Minh City, Vietnam, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Telephone
Fax +84 28 3824 1666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  912 reviews

TripAdvisor Rating  4.5/5  3,391 reviews

Certificate of excellence 2024

Great hotel in HCM

TripAdvisor rating 5.0/5

Jinsuk S TripAdvisor review

I stayed one night in Sofitel Saigon with my husband. In fact, I decided to travel to Ho Chi Minh City because my friend recommended Sofitel Saigon. I had expectations, but I checked in without expecting much because satisfaction may vary from person to person. However, the pleasant experience began with the check-in. Ms. Buu's kindness in helping me check-in was not a lie, but I could feel that she was treating the guest with her warm heart. Although it may be a basic task, customers can see how the service provider responds with the speaker's smile, speech tone, and communication. * Thanks Buu :) After the pleasant check-in, I realized the reputation of Sofitel Saigon Plaza because the nice and clean room and the restaurant staff in the hotel were all so kind. 1. Breakfast 2. Boudoir Lounge : Desert & Coffee 3. Pool bar : Food & Beer I ate the three things above, and all the chefs here are really good at cooking. Thumbs up!! I thought I should come back here to eat!!! Plus the atmosphere with lovely staffs made me feel I am in heaven :) Perfect hotel in HCM and I'll definitely come back to stay !

Lovely dinner

TripAdvisor rating 5.0/5

936khanht TripAdvisor review

We had a wonderful dinner at Le 17 Bistro. Foods were excellent and the service was super friendly. Definately recommend friends and families to visit. We started with the freshest scallop along with yummy burrata salad, follow by well executed mains of cod fish, duck and the best wagyu steak ever. All wrap up with sweet and taggy mango cake.

Average overall experience. Could have been better

Customer review rating 2.5/5

L. S. K. Business - Confirmed reviews ALL

1. Room has no luggage rack 2. Lights too dim 3. Food from room service and breakfast fall short 4. Staff relatively well trained

Dear L. sok k., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for providing your feedback. We apologize for the shortcomings you experienced during your stay. Your comments are valuable to us as they help us identify areas for improvement. We appreciate your acknowledgment of our relatively well-trained staff. Rest assured, we'll work diligently to make necessary improvements and provide a more satisfying experience for our guests. Your suggestions regarding the room amenities and breakfast quality have been duly noted, and we'll strive to meet your expectations in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Sincerely, Huyen Dang Brand & Quality Control Manager

Thoughtful service

TripAdvisor rating 5.0/5

ngocngoc6992 TripAdvisor review

I stayed 2 nights with my family here. I was surprised when they set up a lot of stuff for my kid and chocolate welcome amenities. Staff were so friendly, enthusiastic and helpful with always smiles on their face. Location and breakfast are good points. Breakfast is diverse and tasty but not many dishes changed for second day. I will recommend this place for anyone traveling to Saigon.

Dear Ngocngoc, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your experience with us! We're delighted to hear that you and your family enjoyed your stay, especially the thoughtful touches for your child and the chocolate welcome amenities. We appreciate your kind words about our friendly and helpful staff, and we're glad you found our location convenient and enjoyed the breakfast. Your feedback regarding the breakfast variety is noted, and we'll strive to improve in this aspect. We look forward to welcoming you back and thank you for recommending us to others traveling to Saigon! Sincerely, Mario Mendis General Manager

Fantastic overall service

Customer review rating 4.5/5

Ross B. Couples - Confirmed reviews ALL

Fantastic service from everyone associated with the hotel, excellent check in process on club level with welcome drinks and amenities in the room above expectations.

Dear Ross B., Bonjour and greetings from Sofitel Saigon Plaza. We're thrilled to hear you had a fantastic experience with us! Providing exceptional service and exceeding expectations is what we aim for, and we're glad to have hit the mark during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back for another outstanding experience! Sincerely, Huyen Dang Brand & Quality Control Manager

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Other web-users rate our hotel

  • 358 reviews 9.3/10 Location
  • 568 reviews 7.5/10 Room
  • 885 reviews 9.3/10 Service
  • 15 reviews 7.5/10 WiFi
  • 326 reviews 9.3/10 Breakfast
  • 261 reviews 7.6/10 Amenities
  • 252 reviews 7.4/10 Vibe
  • 146 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.