Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 616 reviews

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Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  616 reviews

TripAdvisor Rating  4.5/5  1,961 reviews

Certificate of excellence 2024

Top marks in all respects. Outstanding

TripAdvisor rating 5.0/5

BL1009 TripAdvisor review

Everything about our stay here was top tier. We arrived earlier than our check in time and we greeted very warmly, and were provided a short overview of town and given (very good) lunch recommendations. The location of the hotel is outstanding - we walked everywhere during our stay. The room was ready a bit early, and they contracted us to let us know this. Finn handled our check in and provided a tour of the property once the room was ready. He was very helpful and really helped us make sure we got the most out of our short stay. We wish we could have stayed longer! We were in penthouse no. 5, which was impeccable. A big highlight of the suite - beyond the wonderful view of the Remarkables, and outstanding amenities - was the washer/dryer. The breakfast was excellent, and everyone on the staff we interacted with during our stay was outstanding. This was far and away the highlight of our entire New Zealand itinerary from a lodging perspective. If we return to Queenstown, this is where we are staying.

Well Located, Clean and comfortable Room

Customer review rating 4.5/5

Tj Families - Confirmed reviews ALL

Very good location as homebase if you don't like to change hotel. Can reach most of the attractions in the city within 5 minutes walking. Parking is a challenge, but if are not in a rush, the valet service can help solve the issue

Perfect location amazing service

Customer review rating 4.5/5

Sarah S. Friends - Confirmed reviews ALL

Staff seemed to anticipate needs something that was lacking at other accommodations across New Zealand. Very friendly and high class staff.

Another magic Queenstown stay

TripAdvisor rating 5.0/5

Julie S Friends getaway - TripAdvisor review

Sofitel is the best hotel in Queenstown! Amazing staff, fantastic rooms, delicious food (the pastries at breakfast are outstanding!), a great club lounge expertise and generous welcome amenities for frequent travellers. I can’t fault anything about our stay. Special thanks to Jeremy, Shakthi, Karishma Fredrick and Ha Thu for looking after us so well 👏

Great time in Queenstown

Customer review rating 5.0/5

Tony Couples - Confirmed reviews ALL

Great from the time we checked in, our room was great and the service was fantastic. Faultless.

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Other web-users rate our hotel

  • 301 reviews 9/10 Location
  • 398 reviews 7.3/10 Room
  • 437 reviews 8.6/10 Service
  • 5 reviews 2.9/10 WiFi
  • 186 reviews 6.2/10 Comfort
  • 113 reviews 7.3/10 Breakfast
  • 102 reviews 6.5/10 Cleanliness
  • 73 reviews 5.6/10 Value

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