Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.4/5 8,300 reviews

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North terminal, Gatwick Airport, West Sussex, RH6 0PH CRAWLEY, United Kingdom

Description

Hotel extras

  • The ALLSAFE label represents our cleanliness standards

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Telephone
Fax +44 1293 555037

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,300 reviews

TripAdvisor Rating  4.5/5  12,317 reviews

Certificate of excellence 2024

First class service

TripAdvisor rating 5.0/5

Ellen-Phill TripAdvisor review

As always we had a great stay with very comfortable rooms. I would like to mention Shivani in the bar, who was the most attentive and pleasant server - we were so surprised that she was so new to the role - a real professional who I am sure will have a great future in the hospitality sector.

Thanks to Egle

TripAdvisor rating 4.0/5

Christopher N TripAdvisor review

We were served at the bar by Egle who was incredibly good and very helpful. The food was good, the wine mediocre and the prices were high but the experience was made considerably better by being so well looked after The hotel is certainly very convenient for North terminals

Emma the greatest concierge!

TripAdvisor rating 5.0/5

David C TripAdvisor review

We missed a flight and were miserable! Emma the hotel concierge got us beautiful rooms. Helped us find things to do close to the airport and really turned a horrible day into a once in a lifetime experience!! The hotel is beautiful and clean. As amazing as the hotel is the staff is even better!! Emma has made this my go to hotel. I'll skip heathrow and try to fly into gatwick from now on!!

A great time in the 8th floor Club Lounge

TripAdvisor rating 5.0/5

Carolyn M TripAdvisor review

We upgraded our room on arrival to an 8th floor ‘luxury’ room with a fabulous view of runway/planes We got free access to the club lounge on 8th floor which meant free drinks and nibbles all evening. We spent t a couple of hours in here - a good vibe. Margo was waiting on us and made sure we had a good time by making sure we always had a drink and that our needs were met. In fact, Margo went out of her way to provide me with gluten free food when I asked her if something had gluten in. Margo was very professional, courteous and personable and she made our first time in the club lounge a memorable one.

Excellent location

Customer review rating 3.5/5

Julie Couples - Confirmed reviews ALL

It was fine. Bathroom facilities not great. The shower leaked and the washbasin didn’t drain properly

Dear Julie N., We very much appreciate your comments regarding your stay at the Sofitel London Gatwick. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel London Gatwick

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Other web-users rate our hotel

  • 3,878 reviews 9.3/10 Location
  • 7,022 reviews 8.2/10 Room
  • 5,756 reviews 7.9/10 Service
  • 46 reviews 6.1/10 WiFi
  • 3,995 reviews 7.8/10 Comfort
  • 1,831 reviews 8.3/10 Cleanliness
  • 1,488 reviews 4.2/10 Value
  • 998 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.