Sofitel Philippine Plaza Manila 5 stars

Customer review rating (ALL Rating) 4.3/5 6,062 reviews

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Description

Hotel extras

  • Modern French and Filipino hotel theme

  • City breaks by the bay

  • Spacious suite with wraparound balcony

  • Enjoy special privileges for children with MyKids program

  • Indulge in our unique drink experience with MyGlass package

Our accommodation(s)

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Hotel location

Sofitel Philippine Plaza Manila

CCP Complex Roxas Boulevard, Pasay City
1300 MANILA
Philippines

GPS:14.55346, 120.980791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,062 reviews

TripAdvisor Rating  4.5/5  8,240 reviews

Certificate of excellence 2023

Iconic Sofitel Manila

TripAdvisor rating 5.0/5

roryjdoyle Business - TripAdvisor review

One of the most beautiful and iconic 5 star hotels in Manila is one of the only business and resort destination hotels in Manila. Boasting a large resort style pool and large event function space and possibly the largest 5 star bufffet in the city. Sadly the hotel will close on 30 June 2024.

Very good hotel

TripAdvisor rating 5.0/5

Mytrie M TripAdvisor review

Great customer service, staffs are very accomodating and polite esp Harvey!!!!..location are convenient near the malls and a lot of things to do around...nice place for a family vacation while working as we are not wasting time to travel around.

Don’t waste your money, it’s set for the wrecking ball!

TripAdvisor rating 1.0/5

PeterPeterH Couples - TripAdvisor review

Don’t stay here, it’s honestly not worth the money with all of the defects, broken services, under maintenance, out of order! It’s an over priced relic that is set to close soon and management are barely keeping the lights on. Not only is the property old and tired, they still allow smoking inside which is extremely inconsiderate while people are eating, even more so that there are many young travellers and young families. There are 6 lifts, most of the time 1 is in service, 2 are f you’re lucky! The escalators are out of order. The poolside is under maintenance. Our mouldy shower didn’t drain, it then leaked out around the toilet creating puddles, we couldn’t charge drinks to our room as their system was down. After queuing for the lift, being sardined in and finally making it to our room our keys had been deactivated, a 15 minute trip to the lobby as the lifts were not coming we finally got into the room, after a long day this was the last inconvenience we needed. When checking out heck your bills and room charges, one of our breakfasts was double charged! I feel sorry for the staff who’re all about to lose their jobs in the coming month, the fact that management are still trying for promote this as luxury is really a joke. So many are standing around looking busy but don’t seem to be serving anyone, be prepared to wait and wait and wait!

Dear PeterPeterH, Thank you for sharing your feedback regarding your recent stay. We are truly disheartened to learn about the inconveniences and shortcomings you experienced during your time with us. Rest assured that we take all feedback seriously, and we are actively working to address the concerns you have raised. Your comments have been shared with the relevant departments for immediate attention and necessary improvements. We hope for another opportunity to welcome you back and demonstrate the true luxury experience that Sofitel is known for. Kind regards,

Luxurious home away from home!

TripAdvisor rating 5.0/5

Daianne C TripAdvisor review

We celebrated our wedding anniversary in our favorite hotel ,Sofitel.Service never fail as always.Room is clean and luxurios as always! From reservation up to check-out experience, everything is a breeze. Suy of reservation is very friendly she noted our request to have the best room view. I would like to commend also Erica, Armie and Kaye at the frontdesk. They are all very professional and hospitable.Theyre kindness and warmth made us feel home away from home!

Great stay!

Customer review rating 4.0/5

Simple G. Couples - Confirmed reviews ALL

We are really satisfied with our stay at Sofitel. The buffet breakfast was great. We also enjoyed the Cat Sanctuary. One thing we noticed was the delayed in check in and check out process. The staff at the reception told us that they were experiencing delays in the new system being used, and that they were still adjusting with the new system. There were long queues during the check in and check out process. Overall, our stay was great! We are saddened with the news that Sofitel will cease operations. We hope it will not be long and it will be back in its operations soonest. As a new accor member, i considered Sofitel as one of the best hotels near my work area. A great place for relaxation be it with family, friends, and for solo travellers who just merely wanted to relax and breathe and escape the stress at work. See you again soon Sofitel. Thank you very much.

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Other web-users rate our hotel

  • 1,449 reviews 8.6/10 Location
  • 5,176 reviews 6.9/10 Room
  • 6,142 reviews 8.2/10 Service
  • 109 reviews 6.2/10 WiFi
  • 1,660 reviews 6.3/10 Cleanliness
  • 1,443 reviews 7/10 Comfort
  • 1,367 reviews 8.7/10 Breakfast
  • 1,205 reviews 7.8/10 Pool

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