Sofitel Philippine Plaza Manila 5 stars

Customer review rating (ALL Rating) 4.3/5 6,064 reviews

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Description

Hotel extras

  • Modern French and Filipino hotel theme

  • City breaks by the bay

  • Spacious suite with wraparound balcony

  • Enjoy special privileges for children with MyKids program

  • Indulge in our unique drink experience with MyGlass package

Our accommodation(s)

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Hotel location

Sofitel Philippine Plaza Manila

CCP Complex Roxas Boulevard, Pasay City
1300 MANILA
Philippines

GPS:14.55346, 120.980791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,064 reviews

TripAdvisor Rating  4.5/5  8,236 reviews

Certificate of excellence 2023

Don’t waste your money, it’s set for the wrecking ball!

TripAdvisor rating 1.0/5

PeterPeterH Couples - TripAdvisor review

Don’t stay here, it’s honestly not worth the money with all of the defects, broken services, under maintenance, out of order! It’s an over priced relic that is set to close soon and management are barely keeping the lights on. Not only is the property old and tired, they still allow smoking inside which is extremely inconsiderate while people are eating, even more so that there are many young travellers and young families. There are 6 lifts, most of the time 1 is in service, 2 are f you’re lucky! The escalators are out of order. The poolside is under maintenance. Our mouldy shower didn’t drain, it then leaked out around the toilet creating puddles, we couldn’t charge drinks to our room as their system was down. After queuing for the lift, being sardined in and finally making it to our room our keys had been deactivated, a 15 minute trip to the lobby as the lifts were not coming we finally got into the room, after a long day this was the last inconvenience we needed. When checking out heck your bills and room charges, one of our breakfasts was double charged! I feel sorry for the staff who’re all about to lose their jobs in the coming month, the fact that management are still trying for promote this as luxury is really a joke. So many are standing around looking busy but don’t seem to be serving anyone, be prepared to wait and wait and wait!

Luxurious home away from home!

TripAdvisor rating 5.0/5

Daianne C TripAdvisor review

We celebrated our wedding anniversary in our favorite hotel ,Sofitel.Service never fail as always.Room is clean and luxurios as always! From reservation up to check-out experience, everything is a breeze. Suy of reservation is very friendly she noted our request to have the best room view. I would like to commend also Erica, Armie and Kaye at the frontdesk. They are all very professional and hospitable.Theyre kindness and warmth made us feel home away from home!

Best place to stay here in sofitel

TripAdvisor rating 5.0/5

Crissel P TripAdvisor review

Best place to stay, family can visit and also can swim with us. Buffet here is spacious with so many choices of foods. Every weekends there's kids activities here as well. We stayed here this april twice. Hoping next year again. I highly recommend this Hotel.

Not Smoker Friendly

TripAdvisor rating 2.0/5

Shaneel S TripAdvisor review

Good food, service but contrary to whats on Tripadvisor, it is NOT smoker friendly. The pool area is fun, both for adults and kids.The breakfast buffet is great. In the evening we tried one of the hotel restaurants, Cocos. Spiral is a treat, though some of the food is cold

Dear Shaneel S, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the good food, service, and the fun pool area for both adults and kids. We appreciate your kind comments on the breakfast buffet. We hope to welcome you back in the future. Kind regards,

Comfortable stay

Customer review rating 4.0/5

Melrose Families - Confirmed reviews ALL

Overall, my sister & I had a pleasant stay at the Junior Family suite. Our bed was extremely comfortable & we had a good night sleep.Every staff we encountered were friendly, courteous & very helpful. My only concern was the couch in our suite, it has stains on it.

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Other web-users rate our hotel

  • 1,436 reviews 8.6/10 Location
  • 5,166 reviews 6.8/10 Room
  • 6,111 reviews 8.2/10 Service
  • 103 reviews 6.2/10 WiFi
  • 1,653 reviews 6.2/10 Cleanliness
  • 1,434 reviews 7/10 Comfort
  • 1,357 reviews 8.6/10 Breakfast
  • 1,203 reviews 6/10 Value

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