Sofitel Dubai Downtown 5 stars

Customer review rating (ALL Rating) 4.6/5 3,135 reviews

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Description

Hotel extras

  • A stone-throw away from the Metro and Dubai Mall

  • Infinity pool with Burj Khalifa view

  • Le Petit Prince Kids Club

  • 10 Chic restaurants, bars and lounges

  • Flexible event venues

Our accommodation(s)

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Hotel location

Sofitel Dubai Downtown

Downtown Dubai, Sheikh Zayed Road
126272 Dubai
United Arab Emirates

GPS:25.200693, 55.269153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,135 reviews

TripAdvisor Rating  4.5/5  7,634 reviews

Certificate of excellence 2023

Very pleasant stay

TripAdvisor rating 5.0/5

Reema99726 Friends getaway - TripAdvisor review

Special thanks to Si Thu he served us very professionally and helped alot with everything we needed.

Well located

Customer review rating 4.0/5

Noel Friends - Confirmed reviews ALL

I was not happy with the room cleaner. knocking on the room door to ask me to give him a good report on the room cleanliness. Considering one day he only put one new bathroom room towel between 2 people

Dear Valued Guest, Thank you for sharing your experience from your recent stay at Sofitel Dubai Downtown. Please accept our sincere apologies for the inconvenience. Rest assured team will be re-trained and debriefed on their conduct. We look forward to welcoming you back for more enhanced stay. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Very good stay, very supportive staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I had a great stay at this hotel. Everybody was trying to help and were very responsive. Thanks for everything!

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Well located, great rooms, great service

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Overall excellent Robert at front seat went out of his way to help

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Lovely Place

Customer review rating 4.5/5

Mazin T. Business - Confirmed reviews ALL

It's wasn't my first time at the Sofitel Downtown and for sure wouldn't be the last. It's a great place, clean, relaxing, and convenient. The team are amazing and so helpful, the rooms are well maintained, the location is great, and the food are amazing.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

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Other web-users rate our hotel

  • 1,718 reviews 9.6/10 Location
  • 2,066 reviews 8.7/10 Room
  • 3,266 reviews 9.3/10 Service
  • 32 reviews 4.6/10 WiFi
  • 1,005 reviews 9.3/10 Breakfast
  • 868 reviews 8.2/10 Comfort
  • 672 reviews 9/10 Cleanliness
  • 626 reviews 9.1/10 Vibe

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