Sofitel Abu Dhabi Corniche 5 stars

Customer review rating (ALL Rating) 4.4/5 1,207 reviews

Sofitel Abu Dhabi Corniche - Image 1
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Description

Hotel extras

  • Prime location for business and leisure

  • Extensive dining options

  • Complimentary shuttle service to the main city attractions

  • State of the art meeting & wedding facilities

  • Breathtaking views over harbor

Our accommodation(s)

Hotel location

Sofitel Abu Dhabi Corniche

Corniche Road East, Capital Plaza Complex, 44966
44 966 ABU DHABI
United Arab Emirates

GPS:24.498747, 54.367195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,207 reviews

TripAdvisor Rating  4.5/5  5,354 reviews

Certificate of excellence 2024

Will come again for sure

TripAdvisor rating 5.0/5

Hudajamous1 TripAdvisor review

The view and the bed was very comfy- I like it very much according to the price.! The welcoming team is very nice The car people are very nice and supportive very much They help me with my baby all the time The reception lady is respectful And the food is delicious.!!!!

Good

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Hotel need to bring attention more to cleanliness

Dear Mrs. Reem A., Thank you for sharing your feedback with us. We're glad to hear that you had an overall positive experience during your recent stay with us. However, we regret to learn that there were aspects of your visit that did not meet your expectations. Ensuring cleanliness and comfort for our guests is of utmost importance to us, and we take your comments regarding these areas very seriously. Please accept our sincere apologies for any inconvenience you experienced with the cleanliness of your room and the performance of the heating/air-conditioning system. I want to assure you that we are taking immediate action to address these concerns. Our housekeeping team has been reminded to uphold the highest standards of cleanliness throughout the hotel, and we are conducting a thorough inspection of all heating/air-conditioning units to ensure they are functioning optimally. Additionally, we understand the importance of providing a peaceful environment for our guests to enjoy their stay. We are actively exploring solutions to minimize any noise disturbances and enhance the overall tranquility of our premises. Your valuable feedback serves as a catalyst for improvement, and we are committed to making the necessary adjustments to enhance your future experiences with us. We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Sincerely, Poorvashee Rajub Assistant Guest Relations Manager

Bitter taste

Customer review rating 1.5/5

Luke A. A. E. Couples - Confirmed reviews ALL

3 out of 10

Great views

TripAdvisor rating 4.0/5

JohnnieC841 Couples - TripAdvisor review

A large complex of hotel/ apartment complex. It is professional and very competent but lacks individuality. We arrived very early due to flight times and had to pay to gain access to our room,but we did get some rest after a long travel day. The breakfast had an excellent selection to suit everyone and was very good quality. The room was superb with view across to the beach. It's location adjacent to a busy and wide road does mean taking taxis in and out, but I think this is typical for Abu Dhabi. We at a buffet style iftar breaking the fast, this was a great experience to sample an aspect of a culture not familiar to us the quality was excellent but not good value. I think if I were staying here as part of a business trip I'd be delighted as this seems to be the market where the hotel is aimed.

Dear Mr. Johnnie C, Thank you for sharing your experience with us following your recent stay at our hotel/apartment complex. We greatly appreciate your valuable feedback and are pleased to hear that you enjoyed several aspects of your visit. We're delighted that you found our property to be professional and competent, and we take pride in providing excellent service to all our guests. We apologize for any inconvenience you experienced regarding the early check-in fee. While we strive to accommodate early arrivals whenever possible, there are times when our ability to do so may be limited by previous bookings. Your understanding is greatly appreciated, and we're glad you were able to rest after your long travel day. It's wonderful to hear that you enjoyed our breakfast selection and found the quality to be excellent. We're also pleased that you appreciated the superb view from your room overlooking the beach. Our location, while convenient, does require transportation for certain destinations, and we appreciate your understanding in this regard. We're thrilled that you had a positive experience sampling our iftar buffet, providing a glimpse into a cultural tradition. However, we apologize if you felt that it did not offer good value for money. Your feedback is invaluable, and we will review our pricing to ensure that our offerings align with our guests' expectations. As you noted, our hotel/apartment complex caters to various markets, including business travelers, and we're pleased that you would be delighted if staying with us for a business trip. Once again, thank you for your detailed feedback. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly. Sincerely, Rabih ZEIN General Manager

Bad choice

TripAdvisor rating 2.0/5

lea2410 TripAdvisor review

Bathroom smells like cigarette, probably due to connection with bathrooms from other rooms. People smoke in the bar on the top floor. The windows in the bar are dirty. Thin walls in the bathroom, so everything you do inside is heard by the person you share the room. Small swimming pool.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Please accept my sincere apologies for the challenges you experienced during your time with us. I am deeply concerned to hear about the issues you encountered, including the cigarette odor in the bathroom, noise disturbances from neighboring rooms, and cleanliness concerns in our bar area. Your experience falls far below the standards we aim to uphold, and I want to assure you that we are taking immediate action to address these matters. Our housekeeping team will conduct a thorough investigation into the source of the cigarette odor and take necessary steps to eliminate it. We understand the importance of providing a quiet and comfortable environment for our guests, and we will explore options to improve sound insulation in our rooms. Regarding the cleanliness of the windows in our bar area, I apologize for the oversight. Our maintenance team will prioritize cleaning and maintenance tasks to ensure all areas of the hotel meet our cleanliness standards. I understand your disappointment with the size of our swimming pool, and while we aim to provide a range of amenities for our guests' enjoyment, I regret that our pool did not meet your expectations. Your feedback will be taken into consideration as we evaluate opportunities for enhancement. Once again, please accept my sincerest apologies for the shortcomings you experienced. We value your feedback as it helps us identify areas for improvement and ensure a better experience for our guests in the future. If you would like to discuss your concerns further or if there is anything else we can do to make amends, please do not hesitate to contact me directly. Thank you for bringing these matters to our attention, and I hope we have the opportunity to welcome you back for a much-improved stay. Sincerely, Rabih ZEIN General Manager

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Other web-users rate our hotel

  • 510 reviews 9.5/10 Location
  • 1,219 reviews 7.1/10 Room
  • 1,433 reviews 8.5/10 Service
  • 12 reviews 7.4/10 WiFi
  • 438 reviews 8.9/10 Breakfast
  • 376 reviews 5/10 Cleanliness

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