Sofitel Wellington 5 stars

Customer review rating (ALL Rating) 4.4/5 2,663 reviews

Sofitel Wellington - Image 1
Sofitel Wellington - Image 2
Sofitel Wellington - Image 3
Sofitel Wellington - Image 4

Description

Hotel extras

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
New Zealand

GPS:-41.279693, 174.774617

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

JARDIN GRILL

The upmarket, relaxed restaurant is ideal for elegant dining. Gather with friends, clients and colleagues to dine in the theatre of our Chefs creating mouth-watering dishes from a wood-fired Grill through to delectable desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,663 reviews

TripAdvisor Rating  4.5/5  691 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Jennifer L. Families - Confirmed reviews ALL

Had a wonderful time

Bonjour et Kia Ora M. L. Thank you for sharing your feedback. We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we're thrilled to have provided you with a memorable experience. We look forward to welcoming you back for another great stay in the future. Warm regards, Toni Partridge, Assistant Guest Experience Manager

Nice location

Customer review rating 4.5/5

P. T. Couples - Confirmed reviews ALL

Very encouraging

Bonjour et Kia Ora M. T. Thank you for taking the time to leave us a review. We're glad to hear that you found our location nice and that your experience was encouraging. Your feedback is appreciated, and we're committed to providing exceptional experiences for all our guests. We hope to welcome you back soon for another positive stay. Warm regards, Toni Partridge, Assistant Guest Experience Manager

Great staff and facilities

Customer review rating 5.0/5

Jess Couples - Confirmed reviews ALL

We had a great stay here for our anniversary, would definitely stay again!

Bonjour et Kia Ora M. P. Thank you for choosing to celebrate your anniversary with us and for sharing your wonderful feedback! We're thrilled to hear that you had a great stay and that our staff and facilities contributed to a memorable experience. It was our pleasure to host you, and we look forward to welcoming you back for another fantastic stay in the future. Warm regards, Toni Partridge, Assistant Guest Experience Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very good. Friendly staff

Bonjour et Kia Ora M. H. Thank you for your positive feedback! We're delighted to hear that you had a very good experience and that our staff contributed to a friendly atmosphere during your stay. Your satisfaction is important to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Best regards, Toni Partridge, Assistant Guest Experience Manager

Lost booking , missing tax invoice

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

No booking in system when checking in. No emailed copy of tax invoice when checking out.

Bonjour et Kia Ora We regret to learn of your disappointment regarding your recent stay with us. We acknowledge the technical issue that arose with your reservation through Expedia, and while we made every effort to accommodate you upon your arrival, it is disheartening to hear that the alternative arrangements provided did not meet your expectations. Please accept our sincerest apologies for any inconvenience this may have caused. We continuously strive to provide exceptional service to all our guests, and your feedback serves as an invaluable opportunity for improvement. Should you reconsider staying with us in the future, we would be grateful for the chance to restore your confidence in our establishment. Best Regards, Toni Partridge Assistant Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 361 reviews 8.8/10 Location
  • 1,116 reviews 7.6/10 Room
  • 1,324 reviews 8/10 Service
  • 23 reviews 5.7/10 WiFi
  • 532 reviews 6.5/10 Food
  • 304 reviews 6.6/10 Breakfast
  • 299 reviews 8.2/10 Vibe
  • 247 reviews 7.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Wellington