Sofitel Istanbul Taksim

Customer review rating (ALL Rating) 4.3/5 600 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  600 reviews

TripAdvisor Rating  4.5/5  770 reviews

Certificate of excellence 2024

Sofitel staff are clueless about reservations

TripAdvisor rating 3.0/5

sinan H TripAdvisor review

That is reservations made on Bookings.com. And by my experience others as well I am sure. Bookings.com has specific suite descriptions down to square feet and views etc. All are provided with specific photos unique to each suite. I checked in and after a while realized that this was not the suite I had originally selected! It did not have the expansive sea view that I picked and paid for. To remedy the mistake I talked to the front desk and the gentlemen manning the desk was puzzled at first but understood the issue and said that I talk to a Mr. Salih the next morning as it was late. The next day I spoke to Mr. Salih, who seemed confrontational, irritable and defensive. Tersely he said, "All of the suites are suites. You picked a suite" I would not fall for that preposterous answer and demanded for what I paid for. I explained to him that they are all different and that the reason bookings has different photos of the very different suites are for a reason! They are not the same. So he said that he would do his best. Finally we were able to get the "original" suite in the evening. We wasted one day and one night in the non optimal suite. In the very end I realized that too wasn't the original one! The one I picked was one floor above. At this point I let it go. I know this hotel better than the staff! They really need to get their collective acts together and deliver. I was never able to unpack as we were nomads for two days. Shame on you Sofitel. There is a difference between "partial seaview" and "seaview" get it???????

Excellent vacations!

TripAdvisor rating 5.0/5

888luima TripAdvisor review

We had a great time in Istanbul and the hotel is great!! The personal is kind. The breakfast very complete and good taste; thank you to Setarch and her great team for the excellent work they made for us!

Superbbbbb

TripAdvisor rating 5.0/5

Alamjeet TripAdvisor review

Excellent service. Beautiful hotel located in the heart of Taksim square. Everything within walking distance. Special shoutout to the breakfast team. Very friendly and helpful staff. Good selection of breakfast options. Will definitely stay again.

Well located good stay

Customer review rating 4.5/5

Omar Couples - Confirmed reviews ALL

Ac temperature needs to be adjusted. Overall good quality and Relaxed atmosphere and room

Dear Omar Mohamed Othman A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Excellent location, helpful staff, comfortable bed. What more can you ask for.

Customer review rating 4.5/5

Glen H. Couples - Confirmed reviews ALL

Our one day stay at the Sofitel is an experience we will never forget. It made our last day in Turkey a memorable experience.

Dear Glen H., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

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Other web-users rate our hotel

  • 688 reviews 9.4/10 Location
  • 781 reviews 7.8/10 Room
  • 1,325 reviews 8.4/10 Service
  • 5 reviews 9.3/10 WiFi
  • 371 reviews 7.4/10 Cleanliness
  • 355 reviews 6.8/10 Comfort
  • 316 reviews 7.1/10 Breakfast
  • 257 reviews 8/10 Vibe

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