Sofitel Istanbul Taksim

Customer review rating (ALL Rating) 4.2/5 614 reviews

Sofitel Istanbul Taksim - Image 1
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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  614 reviews

TripAdvisor Rating  4.5/5  778 reviews

Certificate of excellence 2024

GOOD HOSPITALITY & SERVICES

TripAdvisor rating 5.0/5

Subhankar d TripAdvisor review

i want to appreciate Mr Aykan in concierge for taken care of each tour and activity and we are surprised how he know schedule activity of every guest take care and hope to see you guys again and i will definitely recommend your hotel to my friends if they are visiting Istanbul

Experience at SPA

TripAdvisor rating 5.0/5

MMA A TripAdvisor review

We really enjoyed our stay and we used SPA facility and we are welcomed at SPA reception and excellent customer service. Thank you and we will come again and we will recommend our family and friends. Good Luck and keep doing excellent service. Thanks 🌟🌟🌟🌟🌟

Excellent

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

Excellent

Dear Ahmed A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Worst SOFITEL, worst hospitality and hotel smells of sewerage.

TripAdvisor rating 1.0/5

Raeesa A TripAdvisor review

Checked into hotel as a returning guest. Utterly disappointed with the level of service given at reception upon check in. No courtesy at all. Terribly spoken to and no effort to welcome me back to hotel. Not even a bother to enquire on my long journey from Australia. Booked a city view room as we remembered that the view of Taksim square was lovely HOWEVER we got a room with the view of a WALL. Complained to manager. Took over 90 minutes to deal with the issue to no avail. Putrid for a Sofitel hotel. Will not be recommending this hotel again to anyone. TERRIBLE start to a holiday! Sofitel should do better!

Perfect experience

Customer review rating 5.0/5

Shawnta Couples - Confirmed reviews ALL

Sofitel is perfectly located to walk, shop, and catch the train. Their rooms are beautiful and the service is amazing. The hotel is extremely clean. Our last night there we had dinner in the roof top restaurant. It Is a multiple course meal with 3 main entry options. The music was great and by the end of the evening it had a party vibe. I will stay at Sofitel again if I return to Istanbul, it was truly a perfect experience.

Dear Robert A A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

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Other web-users rate our hotel

  • 688 reviews 9.4/10 Location
  • 796 reviews 7.7/10 Room
  • 1,312 reviews 8.3/10 Service
  • 5 reviews 9.3/10 WiFi
  • 372 reviews 7.2/10 Cleanliness
  • 317 reviews 7.1/10 Breakfast
  • 262 reviews 7.9/10 Vibe
  • 82 reviews 8.6/10 Wellness Area

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