with affordable local rates.",pcBannerText2:g,mbBannerText:"Offers eSIM with global data packages,with affordable local rates.",mbBannerText2:g,recentSearch:"Recent Searches",customerSayingTitle:"What's our customer saying",multiRegion:m,singleRegion:y,more:"More",hot:"Hot",evaluates:[{title:"Best e-SIM option for travelers",name:"Maria",text:"RedteaGO's e-SIM is the best option for travelers. I have used it on several trips and the network coverage and data speed have always been great. The price is also very affordable.",area:"Spain"},{title:"Convenient eSIM service",name:"Ahmed",text:"RedteaGO's service is very convenient for travelers. I didn't have to worry about buying a local SIM card or running out of data while traveling. The network is fast and stable, and the pricing is very reasonable.",area:"UAE"},{title:"Fast and reliable eSIM",name:"Emma",text:"I highly recommend redteago for travelers. The network coverage is excellent, and the data speed is very fast. The service is also very stable, and I had no issues with connectivity during my travels.",area:"UK"},{title:"Great value for e-SIM",name:"Hans",text:"Redtea-go's e-SIM is a great value for travelers. It's affordable and provides fast, reliable data service. The network coverage is also very good. I highly recommend it.",area:"Germany"},{title:"Easy-to-use eSIM",name:"Sophie",text:"Redteago's eSIM is very easy to use. I had no trouble activating it and getting online during my travels. The network speed and stability were also very good.",area:"France"},{title:"Best eSIM for international travel",name:"Luiz",text:"The best option for international travel. The network coverage is excellent, and the data speed is very fast. The pricing is also very reasonable.",area:"USA"},{title:"Excellent eSIM for frequent travelers",name:"Sarah",text:"The eSIM service from RedTeaGo is fantastic. I travel frequently and this service has saved me a lot of hassle. It's affordable, fast, and very stable!",area:"Australia"}],searchInfo:{tip:"Search for countries or regions you would like to use data packages, for example, USA, Hong Kong.",noResult:"No result.",result:"Result",results:"Results",advise:"Maybe you would like to see…",pcPlaceholder:"Search data plans for your destinations",recentSeachClost:"FOLD"},head:{title:"Reliable eSIM Data Plans from RedteaGO with Global Coverage",keywords:"RedteaGO, eSIM, global data roaming, international data SIM, virtual SIM card, travel SIM, buy eSIM online, RedteaMobile.",description:"Get the Most Reliable and High-Quality eSIM Data Plans from RedteaGO, Starting at $1.99. Your top choice for travel SIM cards. Hassle-free refunds available."}},aboutPage:{title01:"3 easy steps using eSIM",title02:f,guideText01:"1.Search the destination",guideText02:"2.Select the Plan and purchase",guideText03:"3.Scan the QR code install and connect",installMethodList:[{tabName:"Method 1: Scan QR Code",method:[{k:"For iPhone & Samsung:",v:["- Scan the QR code using your phone's camera.",'- Click "Cellular Plan" to install.']},{k:v,v:['- Go to Settings > Network & Internet > Mobile Network or "+" > Add more.',"- Scan the QR code to install"]}]},{tabName:"Method 2: Enter Activation Code Manually",method:[{k:"For iPhone:",v:["- Go to Settings > Cellular > Add eSIM > Enter Details Manually.",'- Enter the "SM-DP+ Address" and "Activation Code", then tap "Next".']},{k:w,v:["- Go to Settings > Network & Internet > SIM card manager > Add mobile plan > Scan carrier QR code or Enter activation code.",b]},{k:v,v:['- Go to Settings > Network & Internet > Mobile Network or "+" > Add more > Download a SIM instead? > Need help > Enter it manually.',b]}]}],esimCompatible:"eSIM Compatible Devices",Smartphone:"Smartphones",lapTops:"Laptops and Tablets",bannerTitle:"What’s RedteaGO eSIM?",bannerDescription:"RedteaGO eSIM provides an easy way for you to connect to cellular networks without a physical SIM card. Forget about roaming charges and unreliable connections, RedteaGO eSIM has got you covered in 150+ countries & regions. ",internationalTravel:"International Travel",internationalTravelDesc:"Users can use RedteaGO eSIM when traveling abroad to avoid expensive roaming charges or the hassle of purchasing local SIM cards.",businessTrips:"Business Trips",businessTripsDesc:"Professionals on business trips can stay connected with their colleagues, clients, and emails without relying on insecure public Wi-Fi networks.",callTextService:"Call & Text Service",callTextServiceDesc:"RedteaGO eSIM also supports call and text services, providing users with a complete communication solution that includes phone numbers. ",getItNow:"Get it now!",eSIMDevicesDesc:"Before the journey begins, make sure your device is compatible with eSIM.",checkeSIMCompatibility:"Check eSIM Compatibility",geteSIM:"How to Get a RedteaGO eSIM?",web:"Web",webActiveStepTitle:"3 Easy Steps to Activate Your eSIM from RedteaGO Web",webStep1:"1. Choose Your Destination and Purchase a Plan. ",webStep2:'2. Receive an Email with a QR Code, "SM-DP+ Address," and "Activation Code.',webStep3:"3. Select Your Activation Method:",redteaGOApp:S,appDesc:"The activation process is even easier with the RedteaGO App.Activate your eSIM with just one click.",appStep1:"Confirm that your device is eSIM Compatible and Carrier Unlock.",appStep2:"Select and buy an eSIM available at your destination.",appStep3:"Follow the eSIM installation instructions provided.",appStep4:"Connect to the local network upon landing, enjoy high speed data throughout your travels.",iPad:"iPad Cellular",iPadDesc:"Set up eSIM plan on your Wi-Fi + Cellular model iPad. If you have a Wi-Fi + Cellular model iPad, you can set up a cellular data plan using an eSIM on your iPad.",iPadStep1:"Open the Settings app on iPad",iPadStep2:'Under Cellular Data, click"Add a New Plan"',iPadStep3:"Select RedteaGO to see our eSIM Plan",iPadStep4:"Select Area and Purchase a Plan with email"},faqPage:{search:"Search",noResult:"No search results found",bannerText:"Frequently Asked Questions",searchPlaceholder:"Please enter your question",faqList:[{tabName:"Get Ready",lists:[{q:"How to get a RedteaGO eSIM?",a:{title:"Here's how you can smoothly get a RedteaGO eSIM:",desc:["1. Confirm that your device is eSIM Compatible and Carrier Unlock.","2. Download the RedteaGO app (available on iOS and Android) or visit the RedteaGO website.","3. Select and purchase eSIM data plans.","4. Follow the installation instructions provided.","5. Connect to a local network instantly :-)"]}},{q:"Which scenarios are suitable for using eSIM?",a:{desc:["If you have upcoming overseas travel plans, you can avoid the hassle of changing SIM cards and paying high roaming fees by using RedteaGO eSIM. If you frequently travel abroad for business, it's also recommended to use RedteaGO eSIM to work in a more secure network environment."]}},{q:"How can I check eSIM compatibility for my phone?",a:{desc:["The easiest way to check if your phone is compatible with eSIM is to download a RedteaGO App. You will receive an “eSIM Not Supported” notification if your cell phone is not compatible with eSIM.","To check if your phone is CARRIER UNLOCK: Settings > General > About > Carrier Lock. ","Your phone is unlocked if it appears “No SIM Restrictions”.","
You can also check our eSIM Compatible Device List for further details."]}},{q:"How can I check eSIM compatibility for my laptop?",a:{desc:["To check if your laptop supports eSIMs, follow these steps:","Go to Settings > Click Network & Internet > Select Cellular","You'll be able to see if your laptop supports eSIMs or not on this screen."]}},{q:"How to choose a RedteaGO eSIM data plan?",a:{title:"We offer both single-region and multi-region plans for your selection. Depending on your destination, you can make the following choices:",desc:["If you are traveling to a single country or region, a single-region plan would be most suitable.","If you plan to visit multiple countries within a continent, we recommend selecting a multi-region plan. Before purchasing, please ensure that the countries covered in the plan meet your needs.","If you will be traveling to countries or regions across multiple continents, a global plan would be a great choice."]}},{q:"Does RedteaGO eSIM come with calls & texts service?",a:{desc:["Currently, Calls & Texts services are available for the following destinations:","Asia (11 areas)","European Union (27 countries)","Global (130+ areas)","United States","Indonesia","Please refer to the plan details for confirmation of the call minutes and SMS count."]}},{q:"When should I install my eSIM?",a:{desc:["We recommend installing your eSIM on the day of departure, it allows you to get connected upon arrival at your destination. The activation process requires an internet connection, so please ensure that you have a stable internet service during activation."]}}]},{tabName:"Manage your eSIM",lists:[{q:"iOS: How to install a RedteaGO eSIM directly?",a:{title:"For iOS devices, you can install a RedteaGO eSIM directly via the RedteaGO App. ",desc:[I,P,"3. Follow the instructions to complete the installation process:",l,c,d],subTitle:[o,i]}},{q:"iOS: How to install a RedteaGO eSIM via QR code?",a:{title:"For iOS devices, you can install a RedteaGO eSIM by scanning a QR Code if you ordered via the RedteaGO Web portal.",desc:[R,"2. Find the eSIM you want to install and click the 'Download QRcode' button. You'll receive the QR code via email for future ref","and it will also be displayed on the website through a pop-up window.","3. Use your phone's camera to scan the QR code. ","4. Follow the instructions to complete the installation process:",l,c,d],subTitle:[o,i]}},{q:"iOS: How to install a RedteaGO eSIM manually?",a:{title:"For iOS devices, you can also install a RedteaGO eSIM manually if you ordered via the RedteaGO Web portal.",desc:[R,"2. Find the eSIM you want to install and click the 'Download QRcode' button. You'll receive the 'SM-DP+ Address' and 'Activation Code' via email","for future reference, you can also check it in 'Order Detail'.","3. Go to 'Settings' and tap 'Cellular'.","4. Select 'Add eSIM' and choose 'Enter Details Manually'.","5. Enter the 'SM-DP+ Address' and 'Activation Code' provided, then follow the instructions to complete the installation process:",l,c,d],subTitle:[o,i]}},{q:"Android: How to install a RedteaGO eSIM directly?",a:{title:"For Android devices, you can install a RedteaGO eSIM directly via the RedteaGO App. ",desc:[I,P,"3. The installation process typically takes about 2 minutes. Please ensure you maintain a stable internet connection throughout the installation process."]}},{q:"Android: How to install a RedteaGO eSIM via QR code?",a:{title:"It's only available with Samsung Galaxy devices, you can install a RedteaGO eSIM by scanning a QR Code if you ordered via the RedteaGO Web portal.",desc:["1. Log in to your RedteaGO account on the RedteaGO Web Portal and navigate to 'My Account' > 'Order'","2. Find the eSIM you want to install and click the 'Download QRcode' button. You'll receive the QR code via email for future reference, and it will also be displayed on the website through a pop-up window.","3. Use your phone camera to scan the QR code to install."],subTitle:[o,i]}},{q:"Android: How to install a RedteaGO eSIM manually?",a:{title:"For Android devices, you can also install a RedteaGO eSIM manually if you ordered via the RedteaGO Web portal",desc:["Log in to your RedteaGO account on the RedteaGO Web Portal and navigate to 'My Account' > 'Order'.","Find the eSIM you want to install and click the 'Download QRcode' button. You'll receive the 'SM-DP+ Address' and 'Activation Code' via email for future reference, you can also check it in 'Order Detail'.",w,"1. Navigate to Settings and tap 'Connections'.","2. Choose 'SIM card manager' and then 'Add mobile plan'.","3. Select 'Enter activation code' and input the long activation code.","
For Pixel:","1. Go to Settings and tap 'Network & Internet'.","2. Select 'Mobile network' or '+' and then 'Add more'.","3. Tap 'Download a SIM instead?' and follow the prompts, then select 'Need help' > 'Enter it manually' and input the long activation code."],subTitle:[o,i]}},{q:"How can I top up an eSIM?",a:{desc:['Only eSIM plans labeled with a "Top up" tag can be recharged. Once your eSIM is activated, you\'ll find a "Top up" button on the order card. Tap the "Top up" button to choose from different top-up plans according to your needs.']}},{q:"How can I find my eSIM number?",a:{title:"If you've purchased and installed an eSIM plan supports Calls & Texts service, you can find your eSIM number follow these steps:",desc:["For iPhone: go to Settings > Cellular > Default Voice Line and check the eSIM number","For Android: go to Settings > Network > SIM Manager and you check the eSIM number"]}}]},{tabName:"Account & Payment",lists:[{q:"How can I create a RedteaGO account?",a:{desc:["You can create a RedteaGO account using your Apple ID, Facebook account, Gmail, or by simply registering with your email address."]}},{q:"What should I do if I forget my RedteaGO account password?",a:{desc:['If you forget your RedteaGO account password, you can reset it by selecting the "Forgot Password" option on the login screen of the RedteaGO app. You\'ll receive instructions on how to reset your password via email.']}},{q:"How can I delete my RedteaGO account?",a:{desc:["To delete your RedteaGO account, please contact our customer support team for assistance. They will guide you through the process and ensure that your account is permanently removed from our system."]}},{q:"Which payment methods do you support?",a:{desc:["We support multiple payment methods, including Apple Pay, PayPal, Bank Card, Alipay and RedteaGO Credit."]}},{q:"What is RedteaGO credit?",a:{desc:["RedteaGO credit is a prepaid balance that you can use to purchase eSIM plans or top-up eSIMs. You can purchase RedteaGO credit through Apple Pay, Paypal, Bank Card, Alipay, and also earn credit rewards by participating in the referral program. ","There's no expiration date for your RedteaGO credit, so feel free to use it whenever you want."]}},{q:"Can RedteaGO Credit be refunded?",a:{desc:["No, RedteaGO Credit is non-refundable. If you have any questions or concerns regarding your purchase, please feel free to reach out to our customer support team for assistance."]}},{q:"Can I transfer RedteaGO Credit to another user?",a:{desc:["No, RedteaGO Credit is non-transferable and can only be used by the account holder who purchased it."]}}]},{tabName:"Troubleshooting",lists:[{q:"What to do if I can't connect after I activate my data plan?",a:{title:"Here are a few things you should check first:",desc:["1. Confirm that you have reached your destination","3. Make sure you have selected RedteaGO eSIM as your Cellular Data option","3. Turn on Data Roaming for your eSIM","4. Try toggling Airplane mode on and off to see if it improves the signal."],subTitle:['If all the above steps are confirmed to be correct, proceed to "cellular network settings", turn off the automatic function in Network Selection, and manually select a different network. Then try accessing the Internet again.']}},{q:"Why can't I access the internet with the remaining data?",a:{desc:["You may have used up all your data. Sometimes, data usage is not measured in real time. For precise data usage information, you can go to system settings > Cellular to check your data consumption."]}},{q:"What can I do if I delete my eSIM by accident?",a:{desc:["For iPhone: ",'If you purchased through the web, simply open the "detail" of the order to view the QR code. Use your phone to scan the QR code to download it again. ','If you purchased through the RedteaGO app, find the order in the app and click "reinstall" to reinstall.',"
For Android: ",'If you purchased through the web, open the "detail" of the order to view the "long activating code." Enter this code in the eSIM settings to reinstall. '],subTitle:['If you purchased through the RedteaGO app, contact customer service to obtain the "long activating code" for reinstallation.']}},{q:'I am experiencing "PDP Authentication Failure".',a:{title:"The PDP Authentication Failure can be related to your settings, or eSIM data/validity. ",desc:["Please check if you have experienced the following items:","The APN is set according to the information from your eSIM installation page if required (all lowercase and in one word)","You have remaining data on your eSIM: if you try to connect while there is no remaining data, you may encounter this error.","You are connected to the supported network as advised on your eSIM installation page","To find the eSIM installation page and all the details please go to My eSIMs > Details > Install eSIM and scroll down the page. In this case, please reset your network settings."],subTitle:["If the above steps do not help, please try resetting your network settings*:
Go to Settings on your device > General > Reset > Reset Network Settings > Restart your device
*Resetting network settings reset existing WiFi networks and passwords, cellular settings, and VPN and APN settings.","If the issue persists, please contact our customer team for further assistance."]}},{q:'I am experiencing a "Network Lost" error on my iPhone.',a:{title:"This error is often triggered when users change locations, especially when moving from an area with good cellular coverage to a more remote location. When the iPhone is not set to automatically switch networks, it may struggle to maintain a connection and display the Network Lost error.",desc:["Solution: To resolve this issue, follow these simple steps:","1. Open the Settings app on your iPhone.","2. Tap on Cellular (Mobile Data).","3. Tap on Network Selection.",'4. Turn on the option for "Automatic".'],subTitle:["By enabling automatic network selection, your iPhone will be able to search for and connect to the carrier network based on the SIM card that's inserted or registered virtually."]}}]}]},loginPage:{loginTitle:u,remember:"Remember me",forgot:"Forgot password?",loginBtn:u,loginTip:"Don't have an account?",redeemTip:"If you have a promo code, please sign up first.",loginChangeRegister:r,emailIpt:M,emailError:"The email is invalid. Please try another.",pwdIpt:h,pwdPlaceHolder:h,cofPwdPlaceholder:n,pwdError:T,confirmPwdError:"Two passwords don't match, please re-enter",samePsdError:"New password cannot be the same as the old password.",verifyEmail:"Your email is not verified, please verify it first.",emailOrPwdError:"Your information was entered incorrectly, please try again",differentPwd:"You used this password recently. Please choose a different one.",pwdMatchError:"Password and confirm password don't match.",confirmPwd:n,regTitle:r,regBtn:r,regTip:"By creating an account, you agree to RedteaGO",userTerms:"User terms",policy:"Privacy policy",combine:"and",regTip2:"Already have an account?",hasResgister:"The account has been registered. Please log in directly.",pwdRule:"Password must be 8-30 characters with numbers & letters.",sendAgain:"Send again",sendEmail:"Send email",emailPlaceholder:M,pwdPlaceholder:h,comfirmpwdPlaceholder:"Comfirm password",cofPwdError:"Two passwords don’t match.",regEmailError:"Your email was entered incorrectly, please try again",regPwdError:T,changePwdError:"Your password was entered incorrectly, please try again",logFirst:"please log in first",loginAgain:"Your logon expired, please log in again",verifyCode1:"The 6-digit verification code has been sent to",verifyCode2:"Please complete the verification in 5 minutes",recieveCode:"I did not recieve a code",resendText:"Resend",resending:"Resending...",codeErrorMsgCode:"Please enter a verification code in numeric type",codeErrorMsgNum:"Please key in numbers",verifyCodeTitle:"Enter 6-digit verification code",confirm:"Confirm",cancel:"Cancel",continue:"Continue",loginGuest:"Login as a Guest",guestDesc:"For temporary use, please download and save your order data.",registerSuccess:"Registration Success"},changePasswordPage:{title:"Change your password",oldPwdPlaceholder:k,newPwdPlaceholder:C,cofPwdPlaceholder:n,oldPwdIpt:k,newPwdIpt:C,cofPwdIpt:n,btnText:"Update password"},resetPasswordPage:{title:"Password reset",desc:"Enter your email address and we’ll send you a reset email.",btnText:"SUBMIT",tipText:"By clicking 'Submit', you agree to eSIM User terms and Privacy policy",sentTip:"Reset password email has been sent to",sentLinkText:"Send reset password email",notReceivedText:"Haven't received reset password email?",failed:"Password reset failed, please try it later."},packageDetailPage:{mealTabs:[O,G],mealTitle1:O,mealTitle2:G,esimPackageTitle:"How to use eSIM plan?",buyBtn:A,durations:"Durations",days:D,day:"Day",eSIMPlan:"eSIM Plan",orderPrice:x,paymentMethod:"Payment Method",cardInformation:"Card Information",completeOrder:"Complete Order",head:{title:"Most Popular eSIM Package for Travelers to",title2:"- Best Local Network and Affordable Data Prices",keywords:"travel SIM,",keywords2:"eSIM,",keywords3:"mobile data plan,global data roaming, international data SIM, virtual SIM card, RedteaGO",description:"Experience the best network coverage in",description2:"with RedteaGO's eSIM packages. Multiple local carriers to ensure you travel with fast data speeds and a refund policy."},notEnoughBalance:"There isn't enough balance to complete the payment",freeIncomingTexts:"Unlimited Incoming Texts",dataPackageTitle:"Data-only package",smsCallingPackageTitle:"Package with calling, sms and data",planService:"Plan Service",call:"Call",localCall:"Local call",roamingCall:"Roaming call",outgoingCall:"Outgoing call",incomingCall:"Incoming call",texts:"Texts",outgoing:"Outgoing",inComing:"Incoming",service:"Service",callTips:"- Local calls can be made to the regions included in the plan.
- Roaming calls can be made to regions outside the plan.
- Incoming calls can be answered from any region.",outgoingTips:"- Outgoing calls can be made to any region.
- Incoming calls can be answered from any region.",smsTips:"- Texts have no regional limits for sending and receiving.",voiceTips:"Available: Top up (After buying the package, recharge in 'My Orders'.)",chooseDays:"Choose Validity Days",minimum:"Minimum",maximum:"Maximum",daypassTitle:"Pay by Day"},agreementPage:{lists:[{title:"Service introduction",detail:[{title:"1.1 Service description",desc:'RedteaGO eSIM is a mobile network service product designed by REDTEA MOBILE PTE. LTD. ("we" or "us"). By using this service, outbound travelers can easily stay connected in dozens of designated regions. The package is affordable and convenient. Users can purchase data service for respective regions in the RedteaGO app and website.'},{title:"1.2 Service scope",desc:"This service offers coverage for more and more countries and regions as the business expanding."}]},{title:"Service regulation",detail:[{title:"2.1 Service procurement",desc:"When available, network access service in the appropriate country or region may be purchased."},{title:"2.2 Service usage",desc:"The successfully-purchased service should be activated before the expiry time; otherwise this service will be invalid and non-refundable."},{title:"2.3 Service charging",desc:"We reserve the right to determine pricing for this service. Currently, the price of a package is designed and charged either per-diem or per amount of data."},{title:"2.4 Service refunding",desc:"The paid amount of a purchased but unactivated service may be refunded more than 3 hours (including 3 hours) before selected activation date."}]},{title:"Payment",detail:[{desc:"When on a network accessible to REDTEA MOBILE's server, this service may be purchased with international credit cards. Make sure you have enough credit before purchase."}]},{title:"Abnormality",detail:[{desc:"We will not bear any responsibilities for service unavailable due to the following conditions including, but not limited to:"}],descLists:["Data communication is interrupted due to operator network abnormality;","The service is down due to a unforeseeable circumstances not restricted to fire, typhoon, cyclone, flood, earthquake, explosion, rebellion, epidemic, quarantine, segregation, war, or terrorist attack","Service is interrupted due to hacker attack;","Failure of user's equipment;","Limited coverage in remote regions or customs areas;","Limited coverage area including subway or other tunnels, basements, mountainous areas, offshore, etc."]},{title:"Disclaimer",detail:[{desc:"Abuse of this service would impair or hinder other users’ service experience. Under Fair Usage Policy, we have the right to cap the speed or terminate service to avoid data overage. Please discreetly use services like video/music streaming websites & apps, download tools, cloud service, etc.
Note: Fair Usage Policy is based on the belief that the public is entitled to freely use portions of connectivity services provided by REDTEA MOBILE, at the same time, to avoid abusing the service from network providers, or hindering other users' service experience. "}]},{title:"Privacy protection",detail:[{desc:"You agree to the following Privacy Policy by using this service. This service will collect related data in order to improve the quality of service, including geolocation information, device ID, access to PLMN, LAC, and CELLID, and related network information. We may transfer your data outside of the countries and regions of our service provider. We implement security measures to help protect the security of your information both online and offline. We take steps to ensure that your data is treated securely. We process your data only for business purpose or for legal requirements.
Meanwhile, according to local laws and regulation, when you are purchasing data service from some countries or regions, we reserve the rights to solicit your registration information"}],descLists:["Your original copy of recognized identity document is required, which includes citizen identity card (commissioned personnels must bring citizen identity cards of the consigner and their own, with letter of authorization;Purchase with guardian signatures should provide the identity card of the guardian), military or police identity card, Entry Permit for HK and Macau residents, Mainland Travel Permit for Taiwan Residents, and passports(foreign nationality only)."]},{title:"Use limit",detail:[{desc:"In addition to the acceptance of this agreement and related laws and regulations, you agree not to alter, disassemble, decompile, reverse-engineer, or modify this service or any portion thereof, or create a new copy for the service. "}]},{title:"Changes to terms of this agreement",detail:[{desc:"We may occasionally revise or update this agreement. By continuing to use this service, you acknowledge the revision and agree to the changes made to these Terms and Conditions."}]},{title:"Breach Clause",detail:[{desc:"We may issue a refund if there is strong evidence indicating that due to our fault, this service is not delivered as described. However, the refund amount will not exceed the amount you paid to us on the claimed case."}]},{title:"Legal validity",detail:[{desc:"This agreement's validity, interpretation, change, execution and dispute resolution shall be governed by the laws of Singapore. If a dispute or disagreement cannot be settled through negotiation, mediation, arbitration or some other means, a party may file a lawsuit with the Singapore International Arbitration Center. "}]}]},orderPage:{myOrders:"My orders",valid:"Valid",all:"All",explore:"Explore destinations",btnStatus:{Refunding:"Refunding",Activated:"Activated",Complete:"Completed",Refunded:"Refunded",Preparing:"Preparing",Delivered:"Delivered",Download:"Downloaded",UseUp:"UseUp",download2:"Download",Complete2:"Complete"},dateOfUse:E,detailInfo:{orderNumber:W,orderPlaced:"Order time",dateOfUse:E,price:"Price",days:D,sentTip:"Confirmation email has been sent to",prepareTip:"You'll receive a confirmation email before",prepareTip2:"(destination time). Please be patient.",status:"Status",plans:"Plans",guest:"Guest",installEsimPlanWays:"Install eSIM Plan (2 ways)",scanQRCode:"Scan QR code",receivedEmail:"Haven't received email? ",sendQRCodeToEmail:"Send QR code to my email",manualInstallation:"Manual installation",installEsimMethod:f,ios:"iOS",android:"Android",dpPlusAddress:"SM-DP+ Address:",activationCode:F},activationCode:F,appOrder:"App Order",noValidOrder:"No valid orders",noOrder:"You haven't placed any orders yet.",orderNo:W,getEsimFailed:"Get eSIM failed",contactCustomerService:"Please try again later or contact customer service at",preparing:"Preparing...",details:"Details",downloadQRcode:"Download QRcode",dataLeft:"Data left ",dayLeft:"Time left ",aisTipText:"To check plan data left and time left, free to dial ",scanQrCode:"Scan to install eSIM plan",checkBalance:"Check your data plan balance :",enterEmail:"Please input email first",sendEmailText:"Your eSIM QR code has been sent to",sendEmailText2:e,send:"Send",emailPlaceholder:"Input email",review:"Write a review",phoneNumber:"Phone number",callLeft:"Call Left",textLeft:"Texts Left",local:"Local",roaming:"Roaming",validity:"Validity",data:"Data",topup:"Top up",topupPackage:"Top up packages",pay:"Pay",noMoreData:"No more data."},policyPage:{description:["REDTEA MOBILE PTE. LTD. doing business as RedteaGO (esim.redteago.com), recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. RedteaGO may change this privacy policy from time to time, in its sole discretion, as discussed in section '8. Changes to This Policy' below. By registering an account or otherwise using or visiting any RedteaGO website, application, product, software, tool, data feed, and/or service (collectively the “Service”), you understand and agree to the terms of this policy. Please read this policy carefully.",'If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us directly at service@redteago.com or find more information under section \'6. How Does A User Change Or Update Information\'.',"RedteaGO is committed to your privacy. This privacy notice explains how we collect, use, disclose, retain, and protect your personal information.","A few key principles regarding GDPR;A clear purpose: the controller must specifically inform the customer of the use he will make of his personal data by collecting them.Relevant data: the controller must only collect data that is strictly necessary for his treatment; this is the principle of minimizing collection.The retention period: the personal data must be kept enough time to the controller to achieve its purpose; beyond that time, the data must be deleted.The rights of individuals: individuals can exercise their rights over the personal data held by the controller: access, rectification or deletion."],lists:[{title:"1. What Information Do We Collect?",detail:[{title:"1.1 Personally-Identifiable Information",desc:["We may collect personally identifiable information when you specifically and knowingly provide it to us, for example when you sign up for our newsletter or chat, create an account, request more information on our contact us page, respond to a survey or questionnaire and provide personal information such as your email address, name, phone number or other information. Where applicable, personally identifiable information includes personal data as defined in applicable law. We may collect personally identifiable information when you specifically and knowingly provide it to us, for example when you sign up for our newsletter or chat, create an account, request more information on our contact us page, respond to a survey or questionnaire and provide personal information such as your email address, name, phone number or other information. Where applicable, personally identifiable information includes personal data as defined in applicable law.","This Privacy Policy does not apply to the privacy practices of third parties that we do not own or control, including but not limited to any third-party websites, services, applications, online resources to which this Site may link or otherwise reference (collectively Third Party Services or TPS) that you may access through the Services. We take no responsibility for the content or privacy practices of any TPS. We encourage you to carefully review the privacy policies of any TPS you access.","RedteaGO does not consider personally identifiable information to include information that has been anonymized so that it does not allow a third party to identify a specific individual. We collect and use your personally-identifiable information to provide the services, operate and improve our service, provide customer service, perform research and analysis aimed at improving our products, service and technology, and display content that is customized to your interests and preferences.","You may always choose not to provide personally identifiable information, but if you choose so, certain parts of the Service may not be available to you. If you have registered an account with us, you will have agreed to provide your personally identifiable information in order to access the services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use our Services."]},{title:"1.2 Sensitive Personal Data",desc:["Subject to the following paragraph, we ask that you do not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.","If you send or disclose any sensitive personal data to us when you submit content to the services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such content to us. Please note that even if these information are provided, we will not store them anywhere on our side."]},{title:"1.3 Non-Personally-Identifiable Information",desc:["We may collect and aggregate non-personally identifiable information which is information which does not permit you to be identified or identifiable either by itself or in combination with other information available to a third party. This information may include information such as a website that referred you to us, your IP address, browser type and language, hardware types, geographic location, and access times and durations. We also may collect navigational information, including information about the service content or pages you view, the links you click, and other actions taken in connection with the service. We use this information to analyze usage patterns as part of making improvements to the Service."]}]},{title:"2. What Do We Do With The Information That We Collect?",detail:[{title:"2.1 Information that we collect",desc:["Except as disclosed in this privacy policy, RedteaGO does not share your personal information with any outside parties.","RedteaGO will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include:","to operate, maintain, and improve the Services;","to manage your account, including to communicate with you regarding your account;","to operate and administer any promotions you participate in on any site or application;","to respond to your comments and questions and to provide customer service;","to send information including technical notices, updates, security alerts, and support and administrative messages; with your consent, to send you marketing emails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates.","to process payments you make via the Services; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.We may share this information with service providers who perform services on our behalf, such as those services listed above, or other services like processing information requests, displaying stored data you access, to assist us in marketing, to conduct audits, etc. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose.","We retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products or services, such as when you last opened an email from us.","We may share this information with service providers who perform services on our behalf, such as those services listed above, or other services like processing information requests, displaying stored data you access, to assist us in marketing, to conduct audits, etc.","We may also use information you provide to better serve you, and, if you have given your consent for us to do so, to send you email or text messages concerning offers from our partners and other third parties that we think may be of interest to you.","We will only retain your personally identifiable information as long as reasonably required to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).",'You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the Services may be ineffective upon opt-out. You may also: (A) access the data we hold about you at any time via your account or by contacting us directly; (B) update or correct any inaccuracies in your personal data by contacting us; (C) in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data. You may contact us at service@redteago.com anytime for any other questions you may have about your personally identifiable information and our use of it.']}]},{title:"3. Disclosure",detail:[{desc:["As a general rule, RedteaGO will not disclose any of your personally identifiable information except under one of the following circumstances:","we have your permission, including the permission granted by your acceptance of this Privacy Policy;","we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena;","it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where you are otherwise notified at the time we collect the data; where we need to share your information to provide the product or service you have requested;","when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by RedteaGO. RedteaGO may share the non-personally identifiable information that RedteaGO gathers, in aggregate form only, with advertisers and other partners."]}]},{title:"4. Children‘s Policy",detail:[{desc:["The Terms of service clearly provide that Users must be (i) 18 or older, or (ii) 13 and older if either (a) an emancipated minor, or (b) he/she possess legal parental or guardian consent. RedteaGO does not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database."]}]},{title:"5. International Usage",detail:[{desc:["The Service is owned by RedteaGO and may be accessed in Europe and abroad. For data protection purposes, RedteaGO is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.","RedteaGO has also contracted with third-party service providers to manage customer support for optimal service. Some data needs to be disclosed and transferred to this third party to ensure the fulfillment of the service. All third parties involved have been engaged under a binding confidentiality agreement and have limited access to the RedteaGO data for the purposes of providing support."]}]},{title:"6. How Does A User Change Or Update Information?",detail:[{desc:['If you have any questions or concerns about this privacy policy or would like the personally identifiable information that you have provided to be removed from our files, please contact RedteaGO via email at service@redteago.com.']}]},{title:"7. Security and Encryption",detail:[{desc:['We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. Our service has security measures in place designed to protect against the loss, misuse and alteration of the information under our control. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All service information is maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords. You are responsible to keep your password secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at service@redteago.com. ']}]},{title:"8. Changes to This Policy",detail:[{desc:["We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the last updated date at the top of the policy. If there are material changes to this statement or in how we will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our websites or applications."]}]}],copyRight:"2019-12 RedteaGO team
All rights reserved."},payPage:{succ:{title:"Your order is processing.",desc:"Your order will be visible in your account within 1 minute. An email with the eSIM QR code will be automatically sent to your account email address. ",descGuest:"Your order will be visible in your account within 1 minute. To receive the eSIM QR code, you can enter an email address in the order details.",btnText:"Check my order",guestTipText:"Guest user please download the QRcode promptly and save the order information locally.",download:"Go to download",paymentCompleted:"Payment completed"},fail:{title:"Failed to place order.",desc:"We failed to confirm your payment. Please check and try again.",btnText:"Buy again",paymentFailed:q}},common:{navs:{home:"eSIM Plans",about:"Quick Guide",faq:"FAQ",contact:"Contact",login:u,register:r,account:"My account",orders:"Orders",security:"Security",signOut:"Log out",whyRedteaGO:S,aboutRedteaMobile:"About RedteaMobile",promoCode:"Promo code",redeemPromoCode:"Redeem Promo Code",credit:N},msg:{layerErrorMsg:"Sorry, something is wrong, please try again or contact our service Email."},footer:{contact:"Contact Us",userTerms:"Terms of Use",policy:"Privacy Policy",redtea:" ",business:"Business Cooperation",customerService:"Customer Service",copyright:"Copyright © 2018-2024 RedteaGO All Rights Reserved.",busEmail:"business@redteago.com",serEmail:"service@redteago.com",downloadTip:"Download the RedteaGO App to purchase, manage, and top up your eSIMs anytime, anywhere!"},from:"From",currency:s,ok:"ok",recaptchaTick:"Please tick recaptcha.",recaptchaTryAgain:"If loading for a long time, please refresh and try again.",loading:"loading...",seatsImgs:{empty:"https://static.redteago.com/img/Pic/state_icon_empty.png",payFail:"https://static.redteago.com/img/Pic/state_icon_pay_fail.png",payFail2:"https://static.redteago.com/img/Pic/state_icon_pay_fail2.png",paySuc:"https://static.redteago.com/img/Pic/state_icon_pay_success.png",reset:"https://static.redteago.com/img/Pic/state_icon_reset.png",verification:"https://static.redteago.com/img/Pic/state_icon_verification.png"},notFound:{title:"404",desc:"Ops… Looks like you got lost!",home:"HOME"},transitInfo:{confirmEmail:"Thank you for confirming your email address!",resetPwd:"Your password has been reset successfully.",changePwd:"Your password has been changed successfully."},copy:"Copy",copiedSuccessful:"Copied successful!",copiedFailed:"Copied failed!",promoCodeInfo:{enterPromoCode:"Please enter promo code first!",redeemSuccessfully:"Redeem successfully!",redeem:"Redeem",redeemTip:"If you have a promo code, you can redeem now."},copySuccessful:"Copy successful!",copyFailed:"Copy failed!",loadMore:"Load more",supportedCardTypes:"Supported Card Types"},linkExpirePage:{textTip:"A new email has been sent. Please check your email.",title:"This link has been expired.",desc:"If you want to continue, Please press the button below to send a new email."},creditPage:{totalBalance:"Total balance",noBalanceTip:"Visitor mode no balance, please register account to get balance",inviteText:"Invite your friends to RedteaGO and get rewards together!",inviteLinkText1:"Hey, have you tried an eSIM? Get $3 credits from RedteaGO. Use code",inviteLinkText2:"when you sign up or apple it at checkout.",referralLink:"Referral link",referFriends:"Refer friends",balanceRecords:"Balance records",redteaGOCredits:N,recharge:"Recharge",total:"Total",buyNow:A,paymentFailed:q,tryAgain:"Try again",recharged:"Recharged",rechargeSuccessful:"Recharge successful",rechargeFailed:"Recharge failed",rechargeCredits:"Recharge Credits",orderPrice:x,toCredit:"Check My Credit"},evaluatePage:{evaluateTitle:"Write your review",submit:"submit",tapStar:"Tap a Star to Rate",feedback:"Your feedback will help us improve the experience for more users!",feedbackPlaceholder:"Are you satisfied with the package? Please write your valuable opinion to help us improve~",submitSuccess:"Comment submitted successfully!",fillComment:"Please fill in the comment first",toEvaluateText:"Please share your order experience to help us provide you with better service."}}}}}}("",!1,null,"The installation process typically takes about 2 minutes. Please ensure you maintain a stable internet connection throughout the installation process.",'If you encounter any difficulties during the installation process, please don\'t hesitate to contact our support team at service@redteago.com for assistance.',"Sign up","Confirm password","USD",'- Choose [Secondary] label or change the name to "RedteaGO eSIM"',"- Select the option for 'Default Line' and 'iMessage & FaceTime' and tap [Continue]",'- Select the "RedteaGO eSIM" for "Cellular data" and tap [Done]',"Log in","Password","data","Multi-region","Single-region",'"Enjoy a journey online for the price of a cup of coffee."',"Install eSIM method","For Pixel:","For Samsung:",'- Enter the long "Activation Code."',"RedteaGO App","1. Open the RedteaGO app and navigate to the 'eSIM' section.","2. Find the eSIM you want to install and tap the 'Activate eSIM' button.","1. Log in to your RedteaGO account on the RedteaGO Web Portal and navigate to 'My Account' > 'Order'.","Email address","Your email or password was entered incorrectly, please try again","Old password","New password","Data info","Coverage and Networks","BUY NOW","Days","Order Price","Date of use","Order No.","Activation Code: ","Payment failed","RedteaGO Credits")