Royal Club Status Match FAQ

What is the Status Match promotion?
Statusmatch.com, in cooperation with Royal Jordanian Airlines, offers participants who hold a frequent flyer status in an eligible airline's frequent flyer program an equivalent frequent flyer status in the Royal Club program of Gold Sparrow or Silver Jay.

To be eligible, the status holder must also live or reside in the listed countries and hold ID documents such as a passport or driver's license for the eligible country.

Eligible countries that are subject to change are: Austria, Bahrain, Belgium, Cyprus, Denmark, Egypt, France, Germany, Iraq, Italy, Jordan, Kuwait, Lebanon, Netherlands, Oman, Portugal, Saudi Arabia, Spain, Sweden, Switzerland, Syria, Turkey, UAE and UK.

If you reside outside of these countries, you are not eligible for this offer.

Do I have to be a Royal Club member to participate in the promotion?
Yes, a Royal Club membership number is required to participate in the promotion. You can enrol in the Royal Club program here.

Which Royal Club frequent flyer status can I obtain through the promotion?
Approved applicants will receive the equivalent tier of Silver Jay or Gold Sparrow in the Royal Club program. Refer to the Status Tier mapping table further below.

More information about the benefits and privileges of the Royal Club frequent flyer levels can be found here for Silver Jay and here for Gold Sparrow.

Eligible members do not receive the upgrade vouchers as part of their status match until they re-qualify for the status tier.

How long is the status valid if my application for a status match is approved?
If your application is approved, you will receive the corresponding frequent flyer status in the Royal Club Program within 5 business days, valid for 12 months.

Is there an application fee?
Application fees are as follows: USD $49 for Silver Jay qualifying applicants and USD $149 for Gold Sparrow applicants. Fees are subject to change without notice.

I hold elite status with another airline not listed - can I still participate in the promotion?
No, only status members of the listed eligible airline programs may apply for this targeted offer.

I reside in another country not listed - can I still participate in the promotion?
No, only status members of the listed eligible airline programs and holding ID documents for the eligible countries can apply. You may be required to undergo an ID check prior to your status match being approved.

When does the Royal Club status match promotion end?
Royal Jordanian Airlines and StatusMatch.com reserves the right to end the promotion or vary it at their discretion.

What information do you require for me to participate in the status match promotion?
To participate in the promotion, you need your Royal Club membership number, your other airline status number/card or proof for verification, and a valid qualifying e-mail address at which we can reach you.

During the registration process, we will also ask you for proof of your frequent flyer status (e.g., a photo of your status card).

If you are not yet a Royal Club member, you can register here.

I hold an elite status with a hotel program - can I also participate in the promotion with this status?
No. This status match promotion is only offered to elite status holders of the listed airline loyalty programs.

How long does it take until I receive my new Royal Club frequent flyer status after applying?
You will be informed within three days after submitting the requested information, whether your status match has been approved. Once approved, it may take up to 5 business days until your frequent flyer status is upgraded in your Royal Club customer account.

After your frequent flyer status has been upgraded, you will receive an e-mail from Royal Jordanian Airlines, containing information on how to make the most of your frequent flyer status with Royal Club.

Please go online to view your Royal Club digital service card showing your elite status. Royal Club will not send out any physical service cards.

What benefits and privileges are the Royal Club frequent flyer status levels offering?
You can find an overview of elite status benefits and privileges in the Royal Club program here.

What happens if my status match application is not approved?
If your application is not approved, you will be notified by e-mail.

How can I contact you if I have further questions?
For questions about your Status Match application - [email protected]

For questions about Royal Club or Royal Jordanian Airlines, contact Royal Jordanian Airlines.

	Royal Jordanian Royal Club Tier
AIRLINE	SILVER JAY	GOLD SPARROW	PLATINUM HAWK
Air Europa SUMA	SILVER	GOLD PLATINUM	-
Air France Flying Blue	SILVER	GOLD PLATINUM ULTIMATE	-
Austrian Airlines Miles & More	FREQUENT TRAVELLER	HON CIRCLE SENATOR	-
Brussels Airlines Miles & More	FREQUENT TRAVELLER	HON CIRCLE SENATOR	-
Egyptair Plus	SILVER	ELITE GOLD PLATINUM	-
Emirates Skywards	SILVER	GOLD IO PLATINUM	-
Etihad Guest	SILVER	GOLD PLATINUM	-
Gulf Air Falconflyer	SILVER	BLACK GOLD	-
KLM Flying Blue	SILVER	GOLD PLATINUM ULTIMATE	-
Kuwait Airways Oasis Club	SILVER	GOLD PLATINUM	-
LOT Polish Airlines Miles & More	FREQUENT TRAVELLER	HON CIRCLE SENATOR	-
Lufthansa Miles & More	FREQUENT TRAVELLER	HON CIRCLE SENATOR	-
Middle East Airlines Cedar Miles	SILVER	GOLD PLATINUM PRESIDENTS CLUB	-
Oman Air Sindbad	SILVER	GOLD	-
Saudia Alfursan	SILVER	GOLD	-
Scandinavian Airlines EuroBonus	SILVER	DIAMOND GOLD PANDION	-
Swiss International Air Lines Miles & More	FREQUENT TRAVELLER	HON CIRCLE SENATOR	-
TAP Air Portugal Miles&Go	SILVER	GOLD NAVIGATOR	-
Turkish Airlines Miles&Smiles	CLASSIC PLUS	ELITE ELITE PLUS	-
Virgin Atlantic Flying Club	SILVER	GOLD	-

*Illustrative examples of loyalty program equivalencies. Terms, conditions and fees apply.